If You Say
Ask us about these Agency Services
Ask us about these MarTech Studio Services
“How do we make our brand / product / fundraising campaigns more personalized / targeted?”
Targeting strategies / Journey mapping / Audience design / Personalized comms and content
Preference center / Journey set up / Dynamic content booster
“An extra purchase / trade up per customer is worth $$ to the business. How do
we do that?”
Nurture strategy / Loyalty programs / Next best action (NBA)
Ecosystem audit / Cross-selling automation / Cart abandonment journey
“We’re losing customers, members, subscribers…”
Retention strategy / Loyalty programs
Audience verification and clean up / IP warm up / Re-qualification & reactivation / Data capture / Unsubscribe centers
“We have contactable customers but we’re not really doing anything with / talking to them…”
Comms template Dev. / Segmentation / Messaging Strategies / Channel Strategies
Comms automation / Automated digital marketing e.g. b-day, anniversary
“How do we better understand the customers we have and acquire more like them…”
Database segmentation & profiling / Persona design / Acquisition Journeys
Preference centers / Data capture / Audience clean up/ Member get Member program
“We have quite a bit of data on our customers but we’re not really using it to fullest…”
Upstream strategic utilization / Persona Design
Data audit / Dashboard dev. / Audience clean up / Tagging and taxonomy / Marketing platform integration / Data migration
“We don’t have much data on our customers because we’ve never collected it…”
Data infrastructure / Data capture mechanics / Customer Journeys
Data capture / Preference center / Marketing platform recommendations / Data migration / Cross-channel integration
“We don’t have much data on our customer because it’s hard to collect…”
Data capture mechanics / Customer Journeys
3rd party data acquisition, validation & integration / Pref center / Data capture set up / External data feed integration / Email interactive forms
“We’re driving sales / eng. / donations but we have no idea what happens afterwards…”
Customer journey mapping / Nurture & Retention strategies
Tagging and taxonomy / Google analytics integration / Reporting automation / Reporting
“We need our proposition, mission and vision to become more relevant to our audience…”
Customer Needs Frameworks / Value mapping
Ecosystem audit & gap analysis / Dynamic content based on behavioral data / Interactive journeys
“My data is a mess, how do I better organize it?”
Systems orchestration / Document management / Process management
Database audit / Database clean up / Database optimization / Database management / Dashboard dev. / Tagging & taxonomy
“We use a bunch of platforms like SFMC and Adobe but don’t get best use of them…”
Platform education / Training
Data & ecosystem audit / Systems recommendation & implementation / Systems integration / Systems optimization / Template migration / dynamic content
“We need to ensure that the content and communications put out by our partners and franchises (dealerships, retail stores etc.) is effective and on brand…”
Guidelines / Toolkit development / Centralized asset hubs / Toolkit training
Tagging and taxonomy / Reporting automation / Template dev. / Template migration / External data feed integration / 360 analytics
“I’m ready to up my CRM capabilities, but which platform should I use?”
Business needs discovery
Ecosystem audit / Roadmap setup
If you’re ready to talk answers or have any other CRM & MarTech questions, get in touch
